Terms of Service
These terms and conditions govern your use of the Nameely social media management platform and outline the rights and responsibilities of all users.
Key Terms Overview
Here are the most important terms and conditions you need to know when using Nameely.
Acceptance of Terms
By using Nameely, you agree to these terms and conditions.
User Account
You are responsible for maintaining the security of your account.
Service Usage
Use our platform responsibly and in compliance with all applicable laws.
Payment Terms
Subscription fees, billing cycles, and payment obligations.
Detailed Terms and Conditions
Comprehensive terms covering all aspects of using the Nameely platform.
Prohibited Uses
The following activities are strictly prohibited when using Nameely. Violations may result in account suspension or termination.
You May Not:
Service Level Commitments
Our commitments to service quality, availability, and support.
Uptime Target
Monthly uptime goal with service credits for extended outages
Support Response
Initial response time for support tickets during business days
Data Backup
Automated backups with 90-day retention period
Security Updates
Critical security patches applied within 24 hours
Dispute Resolution
We're committed to resolving any disputes fairly and efficiently.
Contact Us First
Before pursuing formal dispute resolution, please contact our support team. Most issues can be resolved quickly through direct communication.
Governing Law
These terms are governed by the laws of California, United States. Any disputes will be resolved through binding arbitration or in the courts of California.
This agreement shall be construed in accordance with California state law without regard to conflict of law principles.
Questions About These Terms?
Our legal and support teams are here to help clarify any questions about our terms of service.
By using Nameely, you acknowledge that you have read, understood, and agree to these terms.