Service status

Real-time platform health summary for Nameely core systems.

Status updated continuously based on operational monitoring.

Operational

Application Platform

Authentication, dashboard, and public product pages are functioning normally.

Operational

AI Gateway

Generation and chat routing across supported model providers is available.

Operational

Database & Storage

Core data services, document storage, and exports are running normally.

Operational

Billing & Credits

Stripe billing, subscriptions, and credit accounting are processing successfully.

Incident response approach

Incidents are prioritized by user impact and handled by severity level.
Critical incidents trigger immediate mitigation and post-incident review.
Resolved incidents are documented internally to improve prevention and recovery.

Report an issue

If you are experiencing a production issue not reflected above, contact support immediately and include your account email, timestamp, and impact summary.

Contact support