Privacy Policy
We're committed to protecting your privacy and being transparent about how we collect, use, and share your personal information.
Privacy at a Glance
What we collect:
- • Account and profile information
- • Social media connection data
- • Usage and analytics data
- • Communications with us
How we use it:
- • Provide our social media tools
- • Improve our platform
- • Customer support
- • Security and fraud prevention
Information We Collect
We collect information you provide directly, data from connected services, and usage information to provide and improve our services.
Account Information
Information you provide when creating and managing your account
Social Media Data
Data from connected social media accounts necessary for our services
Usage Information
Information about how you use our platform and services
Communications
Information from your communications with us
How We Use Your Information
We use your information for specific, legitimate purposes that provide value to you and improve our services.
Provide Our Services
To deliver the core functionality of our social media management platform
Contract PerformanceImprove Our Platform
To enhance features, fix bugs, and develop new capabilities
Legitimate InterestCustomer Support
To respond to your questions and provide technical assistance
Contract PerformanceSecurity & Fraud Prevention
To protect our platform and users from security threats
Legitimate InterestMarketing Communications
To send updates about new features and relevant content (with consent)
ConsentLegal Compliance
To comply with applicable laws and regulatory requirements
Legal ObligationData Retention
We retain your information only as long as necessary to provide our services and comply with legal obligations.
Account Data
Billing Records
Usage Analytics
Support Tickets
Marketing Consent
Your Privacy Rights
You have important rights regarding your personal information. Here's how you can exercise them.
Third-Party Services
We work with trusted third-party services to provide our platform functionality. These include:
- Social Media Platforms: For connecting and managing your accounts
- Cloud Infrastructure: AWS for secure hosting and data storage
- Payment Processing: Stripe for secure billing and payments
- Analytics: Privacy-focused tools to improve our services
Data Security
We implement industry-standard security measures to protect your personal information:
- Encryption: All data encrypted in transit and at rest
- Access Controls: Strict access controls and authentication
- Monitoring: 24/7 security monitoring and incident response
- Compliance: SOC 2, GDPR, and other security standards
Questions About Your Privacy?
We're committed to transparency and protecting your privacy. Contact us with any questions or concerns.
This privacy policy may be updated from time to time.
We'll notify you of significant changes via email or through our platform.